Water Operator IICity of Meridian
Job Title: Water Operator II
Department: Public Works, Water Division
Reports To: Lead Construction Operator
Open Date: January 24, 2019
Close Date: Open Until Filled
Hiring Range: $16.93 - $21.63 per hour, DOE
Salary Range: $16.93 - $25.39 per hour, DOE
The Water Operator II’s primary responsibilities are to demonstrate and perform a variety of skilled and semi-skilled tasks in the operation, installation, maintenance and repair of the City of Meridian’s potable and recycled water distribution systems. This classification performs a full range of intermediate and advanced activities. Continually strives to maintain and improve operations and accuracy. The incumbent must perform work safely, efficiently, and accurately, occasionally under adverse conditions. Provide assistance and support to the Meridian Utility Billing Services (MUBS) and other Departments when needed. Expected to exercise initiative and independent judgment both individually, and as part of a team, in assisting with maintenance, operations, projects and technology related activities of the Water Division. Works under the direction of the Assistant Water Superintendent, Chief Water Operator or Lead Construction Operator and provides guidance to Operator I’s within Division.
Essential Duties & Responsibilities:
Provide excellent customer service to both internal and external customers;
Provide intermediate skillset, operational direction, and mentoring to Level I Water Operators;
Perform troubleshooting, installations, repairs, testing, and replacements of water mains, services, fire hydrants, meters, and related equipment;
Operate handheld reading devices, accurately reads and records usage, responds to customer requests to water-related issues, performs connections and disconnections of services, performs leak tests, re-reading of meters, generates work orders for field corrections and follows through;
Perform specialized, skilled, semi-skilled, and general maintenance and operations work to water production, distribution and treatment systems including but not limited to repair, new installation, preventative maintenance, troubleshooting equipment failures, water sampling, line locates and service request completion;
Operate a variety of equipment, machinery, and tools used in department projects and activities, which may include a utility truck, dump truck, backhoe, vacuum excavator, forklift and/or other related equipment and hand tools;
Assist other crews, departments, and others with regular maintenance and special projects when required. Effectively and courteously communicates with a supervisor, employees, other departments, public, outside agencies, or other individuals or groups as needed;
Perform standardized water quality tests as required under drinking water rules and regulations;
Operate a personal computer, SCADA, meter reading equipment and related software;
Perform general cleaning/maintenance tasks necessary to keep facilities, vehicles, equipment, and tools in operable condition; reports faulty equipment;
Continuously strive to protect water quality, decrease turnaround times, and streamline work processes; work cooperatively and jointly to maintain compliance and provide safe and compliant high-quality drinking water and seamless customer service;
Communicate with supervisor, employees, other departments, vendors, and agencies to coordinate work activities, collaborate, exchange information, or resolve problems; lead by example demonstrating City CARE values and promoting teamwork;
Follow all safety procedures and utilizes safety equipment to ensure a safe work environment;
Prepare and maintain work records, including work/service orders, according to asset management program and service order software; capture data and maintain accuracy through timely collection; ensure deadlines are met and adjustments/recommend changes as needed;
Maintain thorough and accurate records and computer entries in Division and other department databases, understand and follow written and verbal instructions, regulations and policies, read and interpret blueprints of the water distribution system, service orders, maintenance manuals, and other related literature;
Maintain and ensure work environment is in alignment and in compliance with the City’s Standard Operating Policies, Safety Policies, and other related policies/procedures in regards to safety prevention; works in a safe manner and reports unsafe activities, conditions, and faulty equipment;
When required, assist administration by answering questions or office phones;
The position is subject to callback, overtime, weekend/holiday emergency call outs and on-call duty;
Perform other duties as assigned. Position subject to cross-training in other sections of the Water Division, as deemed necessary.
High school graduate or GED equivalent;
Three (3) years of progressive experience in water production/treatment, water distribution, and customer service. Or, any combination of experience, education sufficient to perform the essential duties of the position.
Knowledge, Skills & Abilities:
Intermediate understanding of water system layout, hydraulic pressure, and volume. Have the ability to troubleshoot intermediate system flow and pressure problems; ability to read and interpret maps and plans;
Intermediate knowledge of water system infrastructure and equipment. Have the ability to assist and provide guidance with the installation, maintenance, operation and repair of fire hydrants, water services, blow offs, valves, main lines, and other related water system facilities;
Intermediate knowledge of pumps, wells, chlorinators, and Supervisory Control and Data Acquisition (SCADA) systems; have the ability to assist in operation and maintenance of related equipment;
Intermediate knowledge of water meter operations, installations, testing and selection; have the ability to install, repair, replace, test and troubleshoot water meters and related equipment;
Intermediate knowledge of water meter reading and programming equipment; have the ability to assist in reading and programming water meters;
Intermediate understanding of line locating and one-call rules. Have the ability to perform line locations;
Intermediate understanding of disinfection processes and equipment including adjustment and maintenance on injection pumps. Have the ability to assist and provide general guidance in the troubleshooting and repair of disinfection equipment;
Intermediate knowledge of water regulations and water quality sampling. Have the ability to monitor water quality and assist with water sampling;
Intermediate knowledge of cross connection control and backflow prevention; have the ability to identify cross connections and assist with backflow prevention program;
Knowledge of safety standards and procedures, confined space entry, excavation, fire safety, lock out / tag out and trenching, PPE; have the ability to identify and perform safe working practices;
Knowledge of emergency response procedures and disaster response; have the ability to follow and execute emergency assistance when called upon;
Requires excellent public relation skills, work closely with the public and business community;
Demonstrate excellent self-management qualities;
Ability to perform intermediate mathematical computations to perform dosage formulae, volume equations, pressure calculations, and flow formulae;
Ability to effectively communicate orally and written with management, supervisors co-workers and the public with respect in a pleasant, professional and courteous manner;
Understanding and intermediate ability to effectively operate computers, software, line locators, GPS devices and related operating systems/platforms and equipment;
Display an attitude of cooperation and the ability to work well with others as a team;
Ability to effectively communicate orally and written with management, supervisors, and co-workers with respect and integrity in a pleasant, professional and courteous manner;
Must be willing to take classes in related fields to keep skills and knowledge current with the industry.
Licensing and Certification:
Must hold the following State of Idaho licenses:
Class II Water Distribution Operators License within one (1) year of hire;
Class, I Water Treatment Operators License within eighteen (18) months of hire;
Must hold and maintain a valid State of Idaho driver’s license and safe driving record;
Must obtain and maintain a Class A Commercial Driver’s License within the State of Idaho within one year of hire;
Must be Incident Command System (ICS) 100 & 200 certified within one year of hire.
Must be able to attend and complete all required safety training requirements and certifications which may include but is not limited to: confined space entry, CPR/AED, ICS, fall protection, and flagger/traffic safety.
Work Environment and Physical Demands:
While performing the duties of this job, the employee regularly works near or on moving mechanical equipment in outside weather conditions. The noise level often in the work environment is sometimes loud;
Occasionally works in high precarious places and is frequently exposed to wet and/or humid conditions fumes or airborne particles, toxic or caustic chemicals, heavy machinery, vibration, and biological hazards;
Constantly requires driving a motor vehicle or maintenance equipment;
Occasionally is exposed to the risk of electrical shock;
Occasionally requires lifting and moving up to 50 pounds and occasionally lifts and/or moves more than 100 pounds;
Must be capable of walking, climbing, and bending safely without undue strain.
Local travel is occasionally required via city vehicle;
Some in state and out of state travel may be required for training.
Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skill required of all personnel so classified. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.
To comply with the Americans with Disability Act (ADA), the City may make reasonable accommodation for qualified individuals with disabilities to enable them to perform the essential job functions.