City of McCall

216 Park St
McCall , ID
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Network Administrator

City of McCall
McCall, ID Full-time
Posted on October 31, 2018

Network Administrator

Salary range: $27.60-$29.22 per hour

Hours: Full Time

Job Description:

City Of McCall

Class Specification

Network Administrator

Pay Grade: 14

FLSA Designation: Non-exempt                           

Revised Date: October 2018

General Statement of Duties

Performs a variety of technical and operational duties relating to citywide information technology and telecommunications systems; performs related work as required.

Classification Summary

The primary function of an employee in this class is to provide for the day to day operation of the City's information technology systems and needs, including the implementation and integration of system and technology initiatives necessary to achieve organizational goals. The work is performed under the direct supervision of the Information Systems Manager, although some latitude is allowed for independent judgment and initiative. The principal duties of the position are performed in a general office environment.

Examples of Work (Illustrative Only)

Essential Duties and Responsibilities

  • Implements policies, practices and projects to maintain the confidentiality, integrity and availability of information necessary for the functions of City government;
  • Operates and maintains City information technology systems including security infrastructure, server hardware and virtualization platforms, software, data storage, network equipment, telecommunications, digital phone systems, and data backup;
  • Performs installation, configuration, maintenance, troubleshooting, and repair duties on LAN/WAN systems, personal computers, network equipment, infrastructure, physical and virtualized servers, telecommunications equipment, and a variety of peripherals
  • Designs and implements complex information technology projects such as LAN/WAN network infrastructure, security architecture, campus and/or third-party telecom systems, datacenter infrastructure and services;
  • Implements and maintains security systems and procedures, performs data backup and storage, assesses and counters system threats, and designs and implements disaster recovery procedures;
  • Identifies needs, evaluates new technology and recommends purchases of information systems equipment, services and software;
  • Assists with design and maintenance of the City’s web presence;
  • Provides helpdesk support and training to City employees;
  • Maintains inventory of computer hardware and software;
  • Assists in the development of budgets, policies and procedures needed for purchasing, operating, and security of the City’s information systems;
  • Schedules daily activities, coordinates with City staff, to meet end-user needs;
  • Performs all work duties and activities in accordance with City policies, procedures, and safety practices.

Other Duties and Responsibilities

  • Occasionally available outside regular work hours to respond to emergency situations;
  • Performs other related duties as required.

Knowledge, Skills and Abilities

Knowledge of:

  • Implementation, operation, management, and maintenance of computer information systems, networks, server platforms, databases, systems design, hardware, digital phone systems, and software;
  • Computer operation, installation, maintenance, repair, and troubleshooting skills;
  • Web page design and maintenance;
  • Municipal budget principles and procedures.

Ability to:

  • Follow written and oral instructions;
  • Plan and implement  a broad range of technology projects;
  • Operate standard office equipment, including a personal computer using program applications appropriate to assigned duties;
  • Communicate effectively both verbally and in writing;
  • Plan, organize, manage, operate, and troubleshoot enterprise information systems;
  • Operate hand and power tools, electronic testing equipment, and related specialized computer installation, maintenance, and repair equipment;
  • Successfully complete training programs, courses and certifications appropriate to the departments’ mission and operations;
  • Prepare technical reports;
  • Maintain confidentiality of City records;
  • Establish working relationships with supervisors, the public, vendors, and other City employees;
  • Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
  • Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner;
  • Demonstrate integrity, ingenuity, and inventiveness in the performance of assigned tasks.

Acceptable Experience and Training

  • Associate degree in computer science, bachelor’s degree preferred; and,
  • Minimum of four (4) years of experience in enterprise network administration, or related experience;
  • Recent certifications, training and operational experience in information security, server virtualization, VoIP telephony, and Microsoft server platforms are desirable; or
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Specific Knowledge:

  • Technology Experience
  • Microsoft server and Roles and Features – 2008, 2012, 2016
  • Cisco Switching
  • Sonicwall Firewall and VPN - NSA
  • Nutanix Hyper-Converged systems - Acropolis
  • RDP Sessions
  • Windows 7 and 10
  • Office 365
  • Dell Desktop and Laptop Hardware
  • Ubiquiti Wireless (PtP)
  • Android OS (tablets and phones)
  • Hosted VoIP phone systems (Polycom)
  • A\V systems as needed
  • Network Wiring and Cabling
  • SQL
  • 3rd Party Applications
  • Cassie by Librarica
  • Laserfiche
  • Caselle Financial
  • File on Q
  • HYCU
  • Shavlik
  • Symantec AV
  • WatchGuard DVR

Special Qualifications

  • Valid driver’s license
  • Ability to pass Police Department background check

Essential Physical Abilities

  • Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and communicate effectively in person and by telephone;
  • Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to comprehend written instructions; comprehend and prepare written technical reports, data sheets, user manuals, diagrams, and related information; and troubleshoot and perform repairs on computers;
  • Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate standard office equipment and computer equipment and to make adjustments to computers, tools and equipment;
  • Sufficient personal mobility, flexibility, agility, and balance to perform duties that may require bending, stooping, kneeling, crouching, reaching, and working in confined spaces, to occasionally lift and carry objects up to 50 pounds, and to work in an office environment. Duties may include occasional outdoor work in varied weather conditions or using high-lift equipment.