Utility Billing Services Collector - City of Boise

The City of Boise welcomes passionate and talented people who want to share our vision of creating a city for everyone, demonstrate drive toward fulfilling our mission in the community, and embody the values that are so important to our organization. The Public Works department is hiring for a Utility Billing Services Collector:

• Greets, responds, and contacts customers to collect past monies owed to the city.
• Prepares legal documents for use by legal and law enforcement in involuntary collection procedures.
• Monitors and reports on collection results. 
• Reviews and makes recommendations for service suspension, legal action, assignment to collection agencies, or other appropriate action on uncollected accounts.
• Establishes and maintains customer accounts and processes payments.
• Provides information to customers on billing questions and the next steps for collection of bills. 
• Work is performed under general supervision.

City employees enjoy a top-notch zero-premium healthcare option for you and your family. Plus, a retirement plan that provides a lifetime annuity, investment matching, a cash-incentive wellness program, public employee student loan forgiveness, paid parental leave, and more. Imagine that.